Community
Can Onify integrate with Zendesk?
We are using Zendesk. Can Onify integrate with Zendesk?
Agents does not respond in time when running nginx ingress
When running Onify Hub behind a nginx ingress (reverse proxy) the agent connects to the agent server but every time we try to run a task we get The agent did not respond in time. If we try to go direct from the agent to the agent server using port forwarding (eg. port-forward deployments/onify-agent-server -n onify 8080:8080) in kubernetes it works. We also tried Traefik and that work.
How do we change SSL cert for Onify in a Kubernetes environment?
We are running Onify in Kubernetes with custom SSL certs in Traefik. We need to replace the certs with new ones. How do we do that?
Apache Log4j2 Remote Code Execution (RCE) Vulnerability CVE-2021-44228 and Elasticsearch
We are running Onify with Elasticsearch. What are the actions we need to do related to the Log4j2 exploit and Elasticsearch?
Can Onify integrate with ServiceNow?
We are using ServiceNow. Can Onify integrate with ServiceNow?
Does Onify support Bootstrap for forms and dashboards?
Is it possible to use Bootstrap components in forms and dashboards?
Workspace query view Tag limitations
I noticed the Tag selection in workspace search only show max 20 tag results in the Tag selection section. If I write missing tag into search field it appears into the Tag selection. Is there ability to adjust the limitation or can I somehow select which tags would be visible and which tags would be secondary and not so important to be visible?